FAQs – The Helloface


What is BS ISO 50005?

As a member of the Business Climate Hub and our commitment to becoming Net Zero by 2030, we have downloaded the BS ISO 50005 Energy Management Systems standard to help us along the way. 

This standard is sponsored by the Department for Business, Energy and Industrial Strategy (BEIS) as part of their commitment to support small and medium-sized organisations to manage their energy performance and help the UK to meet Net Zero.

The standard provides organisations with a means to develop a practical, low-cost approach to energy management.

Can Helloface masks be personalised?

Yes, they can! For personalisation such as a brand logo or colour, please contact us below.

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What is Anti Fog?

Anti-fog is a technology that prevents the condensation of water which resembles fog. The technology works by migrating to the surface of the polymer where it helps to lower the surface tension and subsequently reduces water droplets allowed to condense on the surface. 

Our special formula anti-fog has low acute oral toxicity and does not cause irritation to eyes or skin.

The Helloface Transparent Medical Mask has certified anti-fog to EN:166.

Will I be able to wear my glasses with the Transparent Medical Mask?

Absolutely, you are able to wear glasses with your Transparent Medical Mask without them fogging up. 

Are Helloface masks adjustable?

The Helloface Transparent Medical Mask is compact with soft and flexible ear loop straps. The small nodules allow the user to adjust the straps to comfortably fit their face shape. 
The thin ear loop straps also enable the user to wear securely wear hearing aids, glasses and other items of PPE.

Will Helloface masks stay see-through when I talk and breathe?

Yes, each Helloface has pioneering anti-fog technology within the material itself.
The Transparent Medical Mask has certified anti-fog to EN:166.